Contact us

Customer Service and Support

Contact us for answers to all of your questions.

Card & Account Support

Professional, friendly and attentive, our diligently trained card and client services support desk will listen to your enquiry and assist you helpfully and courteously at all times. Please contact us on the email address that can be found on the reverse of your tag.

Make a Complaint

To make a complaint, please speak to our customer service or contact us on the number that appears on the reverse of your key or luggage tag.

Register a Safety Product

Please register your safety products such as key tags or luggage tags. Have you found keys or luggage with our security tag on it?

Found a SOC Product?

If you have found a State of Cards key tag or luggage tag please contact us.

Schedule a meeting

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​You can reach us by:

Email

Phone

  • Customer Care Center 1-123-456-7890
  • Monday through Friday 7:30 a.m. to 12:00 a.m. EST
  • Saturday and Sunday 9:00 a.m. to 6:00 p.m. EST

Mail

For information about accounts and services, deaf and hard of hearing customers can also contact us via teletypewriter machines (TTY / TDD) at   1-888-801-4871.

Get in touch, send us an inquiry